Refund policy
Returns & Exchanges
Because all of our products are custom-made and printed on demand, all sales are final. We do not accept returns or process refunds for buyer's remorse, incorrect sizing, or change of mind.
Because all of our products are custom-made and printed on demand, all sales are final. We do not accept returns or process refunds for buyer's remorse, incorrect sizing, or change of mind.
Damaged or Defective Items
We want you to love your order! If your item arrives damaged, has a manufacturing error, or is the wrong item entirely, we will gladly replace it at no cost to you.
We want you to love your order! If your item arrives damaged, has a manufacturing error, or is the wrong item entirely, we will gladly replace it at no cost to you.
To file a claim for a damaged or misprinted item:
- Contact us at info@dietexerciseshop.com within 14 days of receiving your product.
- Include your Order Number and clear photographic proof of the issue.
- Our team will review your claim, and if approved, we will immediately send a replacement to your address. (Note: Items are fulfilled and shipped via third-party providers. Defective items do not need to be shipped back to us).
Lost or Stolen Packages
If your tracking status shows the package was delivered but you never received it, or if it has been lost in transit, please contact the shipping carrier directly to file a claim. We are not responsible for packages marked as delivered by the carrier.
If your tracking status shows the package was delivered but you never received it, or if it has been lost in transit, please contact the shipping carrier directly to file a claim. We are not responsible for packages marked as delivered by the carrier.